This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable anti-money laundering and responsible gambling standards. During transaction processing, we may also collect data relating to the payment method used, transaction amounts, and timestamps. We do not collect more than we need, and every piece of information gathered serves a clear operational purpose.

We also collect technical data generated by your browser and browsing session, including IP addresses, device type, and session activity logs. Cookies are used to maintain the security and functionality of our web platform — for example, to keep you logged in securely and to detect unusual access patterns that may indicate fraudulent activity. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the platform functions for you.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members with a legitimate operational need are permitted to access your personal information, and those individuals are bound by confidentiality obligations.

We do not sell your data to third parties. There are, however, limited circumstances in which we share information externally. These include sharing with payment gateway providers to process your transactions, identity verification services used to confirm your details during registration or withdrawal requests, and regulatory or law enforcement authorities where we are legally required to disclose information. In each case, data is shared only to the extent necessary and with parties who maintain appropriate data protection standards.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where there is no legal obligation for us to retain it. To exercise any of these rights, please contact us through our customer support channel. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection law.

Following account closure or a period of inactivity, we retain your data for as long as required by our regulatory and legal obligations. Once that retention period has passed and there is no outstanding reason to hold your information, it is securely deleted from our systems.

If we make material changes to this Privacy Policy, we will notify you through our web platform or by email before those changes take effect. Continued use of the platform following notification will be taken as acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we handle your data.